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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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My wife keeps asking for her phone. I have an old phone I could give her. Some issues are 1) logging in, 2) keeping track of it, 3) I know there are more issues, just can't be more specific at this time.
At some point, dementia patients have to give up their phones. In my husband's case, he eventually lost interest in his phone (and in fact thought it was the TV remote). Since you mentioned her issues, I'm wondering if she's asking for the phone because she recalls it as a comfort, but perhaps she wouldn't be able to use it if she had it? If that's the case, you could give her your old one, make sure it doesn't work, and she can carry it around and be happy.
Now if you want to give her one that works, it could end up being a source of frustration for both of you. Especially when she starts calling Thailand to talk to Lover Boy. It happens.
You'll get some helpful advice here, hopefully telling you of a very simple phone that she'll be able to use for a while at least. IMO, any phone that works isn't such a great idea. You might want to ride out her requests, make excuses why she can't have it, and eventually she'll forget about the phone. My husband used to answer his phone for every ring and talked to some serious fraudsters over time. I barely saved him from sending money at one point. When his phone became the TV remote, I was very relieved!
RAZ Mobility phone. You control everything from an app on your phone. No internet, no texting. Just calling in & out, pictures of the approved contacts, looks like a smart phone. I have one for my Mom and although she doesn't like me controlling who she calls, it is a necessity to preserve my sanity and protect her.
My Mom also uses my old iPad to play games on. She uses that way more than her phone.
Dawn attach an airtag from apple to the phone. You can track the missing item easily from your phone. I attached many of them including one on the fall alarm wrist band my father wore. He liked to go outside the building to walk around and since he was no longer a flight risk the staff allowed him to do so. It was easy for them to locate him or they called me and I would tell them where he was. The facility was gated so he really could not go far.
Why does she need a phone? Give her an old one that has no connectivity that she can carry around with her if she wants, but certainly do not provide internet, and best not to provide phone service. Or set it up so the only person she can talk to is you, or maybe any trusted children. Otherwise, it will likely just be a source of frustration and possibly danger.
A big issue with dementia is learning new tasks or skills. So if one is not already familiar with a device, learning how to use a new item is very challenging. Regardless of which phone you provide, I would think it would not likely work well. Based on my experience in Memory Care units……the residents don’t use personal cell phones. I could call my LO at the facility number and they would put her own on the phone.
I got my mom a dementia phone and programmed numbers into it. It's a landline phone. However, it's rare when she uses it. She doesn't remember if someone has called her or not.
As others have said, get her a RAZ phone if you must, but even this will become a problem after awhile as she will not be able to figure out how to use it and become frustrated. Maybe give her an child's pretend phone to carry around if it makes her happy, or redirect the conversation. It was lost, was broken and out for repairs, etc etc as often as necessary.
Does your old phone have internet access? Not a good idea. Your wife may use a pre-programmed phone without internet access. Program only trusted relatives and friends to call out and receive. Grandpad phones have photo buttons to use that your wife may hopefully recognize. If her dementia is advanced then she should stop the cell phone or land line service.
From my experience with my dad never had smart phone so I kept it simple with a flip phone and when he could not handle the buttons anymore I gave him a jitterbug phone (it has pictures of the people he wants to call) than an wi-fi desk phone again with pictures of his kids and siblings not numbers. By doing this I prevented another issue as I encountered which was calling the police and 911 all the time.
911 is the big problem. They have to respond to all the calls, and if it becomes frivolous, which this is, they may start charging for false alarms. Not to mention the havoc that can ensue based on why the person is calling 911. For example, is it because they see the neighbor outside, don't recognize him, and the cops show up and a shooting happens? They may call 911 because they don't know where they are or are otherwise scared. This means it's time for meds to be brought on so the person isn't as anxious.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Now if you want to give her one that works, it could end up being a source of frustration for both of you. Especially when she starts calling Thailand to talk to Lover Boy. It happens.
You'll get some helpful advice here, hopefully telling you of a very simple phone that she'll be able to use for a while at least. IMO, any phone that works isn't such a great idea. You might want to ride out her requests, make excuses why she can't have it, and eventually she'll forget about the phone. My husband used to answer his phone for every ring and talked to some serious fraudsters over time. I barely saved him from sending money at one point. When his phone became the TV remote, I was very relieved!
My Mom also uses my old iPad to play games on. She uses that way more than her phone.
Yet my Ex has lost 2 of them already. At least they are cheap.
Is this how the phone is marketed?
Tell us more. Gena
Best wishes