Or would you be wrong for speaking your mind, whilst they are in hospital? my mum has been in hospital for 10 weeks awaiting a care home, she was put into a boarding bed hospital 3 weeks ago, I have come across many faults with this place, I have notices up stating home was only..i have been there whilst they have brought laundry back which belongs to my mum, clothes which have shrunk, I have had words about this to the staff nurses who blame the night shift bank nurses, I came in last week to find my mum in trousers a 31"leg, my mother is a 25" these trousers did not belong to her. she is a falls risk patients & yet this went un-noticed, I had words once again and changed her into her own clothes. then her teeth were lost, she has dementia & has no idea where they are. she went off her meals due to this, I was told a dentist had been informed but as yet she goes without. we were shocked whilst visiting at night time, the patients have there meal 5=6 pm. they are taken back to the ward and changed immediately for bed.they are asleep for 6-15pm. I have seen no visitors at night apart from us that go to see my mum, although I have seen a few during the day visiting there relatives, but its not everyone who gets a visitor ( my heart goes out to them) the ward lights go off & the night lamps are on before visiting time at 6-30pm.my mum refuses to put on her nightie after tea-time, therefore we change her before we leave, we have been told not to turn on her radio whilst the other patients are asleep, told not to play cards with her at night, I lost it and asked if it was ok to talk to her, the nurse just glared at me. on 2 occasions my mum has packed all her clothes, carried bags and a cd player up to the end of the corridor it was her crying that alerted the night staff as a code number has to be used to open the door, again I had words with them asking how it was possible to get out of a hospital bed when the side rails are up? I was told my mum does not get the sides put up at night despite having been in hospital 9 times due to falling out the bed. I was livid & told them if she happens to fall again whilst there I will go to the care commission, I feel it is like talking to a brick wall, my sister has been angry with them also my nephew..but to no avail. I think it is dangerous for the patients to be put to bed on a full stomach, I strongly disagree with this, I will be going to 2 care homes on Monday, hopefully 1 will finally be suitable for my mum. however I do feel for the patients who will be there going through this bed time stupidity, I feel if I can help them in anyway I will certainly do whatever it takes, they are human beings despite having dementia they are able to hold a conversation for a short time, they are being treated like children, supper then bed. not even a mum would put her kid to bed after a 2 course meal at tea-time, this has me feeling so angry and of course worried about the safety of these patients, there is 1 doctor who comes every Wednesday to see the patients I presume? no other doctor is in this boarding bed hospital. would you agree they are correct in putting patients to bed at 6pm.
Bedrails: NO facility wants to use them over more, patients crawl over and get tangled up and hit their head or snap a leg.
Bedtime: My mom is in an ALF, the patients are 90% asleep by 8PM by choice.
Most hospitals here in NY end visitation at 8PM or 9PM and no later. They start falling asleep during the 6:00 news!
Potty time: go to a geriatric floor any day about 1-2 PM and the air is permeated with pooh. Seems like everybody goes after lunch.
You are understandably livid. Admit and vent your frustration, but realize this: She is not going to improve. We have been to the ER 6 times in 6 months for falls. Why? Because mom thinks she is just fine. The last fall occurred during a day trip to the Mall, where she attempted to go up an escalator with a walker. Nobody can prevent falls and the commission all but forbids bed rails, chair belts or any other "humiliation" that will keep them safe. My prayers are with you and mum.
BTW please make some spaces between every few lines when posting, blocks of text don't get read.
As for the railings, they are discouraged here in Canada as well, apparently studies show more severe injuries with them than without. I'm glad you are able to get you mum to a better place, and I feel sorry for all those who can not. :(
2. Document everything you have observed at this godawful battery farm and copy it to whoever commissions these services and to your local authorities. It sounds abysmal. It also sounds like the 'value' option - cheap at half price. The people who send patients their way for care must not be allowed to pretend they didn't realise how badly it's run. It's a real blast from the past.
All places have issues, but I know what it's like to wonder about the care your loved one is getting. I recently relocated my cousin to a new place and it has made a huge difference. The thought the staff puts into the care is so much better. The people have a good vibe about them and I can see how they relate to the residents. It's just very different. I only wish I had gone to this place sooner. Of course, hindsight is twenty twenty, but I did the best I could, based on my knowledge at that time. The new place is not as fancy to the eye, but the true things that matter are much more important.
It's so difficult to know if you are picking the right place. A place can have glowing reviews from others, but not be the right fit for your loved one. I've learned that.
As for how we speak to the staff at nursing homes. I think if they are soo overly sensitive that they will mistreat your loved one if they feel like you have offended them then maybe they should find a different line of work.
Gravity helps the digestion process and prevents symptoms like heartburn and other issues.